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If you want to contact us by fax, please allow at least 24 hours for a response. Phone will be sooner, and mail will be longer. But no matter how you contact us, rest assured that we will give you our utmost attention to get your questions addressed as soon as possible.
Service Departments
Find the service department that can best answer your question, then either call, fax, or send us an e-mail.
If you have a question regarding the administration or billing of your plan, contact us at:
800-659-2223
Monday through Thursday 7:00 a.m. to 7:00 p.m. CT
Friday 7:00 a.m. to 5:30 p.m. CT
402-467-7338 FAX
Group Administration
Ameritas Group
PO Box 81889
Lincoln, NE 68501
E-mail: adminserv@employeeBenefitservice.com
Note: Unencrypted e-mail is susceptible to viewing by unauthorized parties. To ensure your confidentiality, it is important that you do not provide any information you consider confidential and/or personal in nature (i.e. Social Security Number, claim number, etc.)
If you have a question about your dental or eye care claim, contact us at:
800-487-5553
Monday through Thursday 7:00 a.m. to 12:00 a.m. CT
Friday 7:00 a.m. to 6:30 p.m. CT
Group Claims
Ameritas Group
PO Box 82520
Lincoln, NE 68501
E-mail: group@ameritas.com
Note: Unencrypted e-mail is susceptible to viewing by unauthorized parties. To ensure your confidentiality, it is important that you do not provide any information you consider confidential and/or personal in nature (i.e. Social Security Number, claim number, etc.)
To submit a new claim or pretreatment estimate, contact us by fax or mail at:
402-467-7336 FAX
Postal Address:
Group Claims
Ameritas Group
PO Box 82520
Lincoln, NE 68501
If you have a question about our dental and eye care plans, or want to find a sales office near you, contact us at:
800-776-9446
Monday through Friday 7:00 a.m. to 5:00 p.m. CT
402-309-2333 FAX
E-mail: grfieldservice@ameritas.com
Note: Unencrypted e-mail is susceptible to viewing by unauthorized parties. To ensure your confidentiality, it is important that you do not provide any information you consider confidential and/or personal in nature (i.e. Social Security Number, claim number, etc.)
If you have questions about producer licensing and commissions, contact us at:
800-659-2223, option 5 for Licensing, option 6 for Commissions
Monday through Friday 7:00 a.m. - 4:45 p.m. CT
402-467-7342 FAX
Group Licensing
Ameritas Group
PO Box 81889
Lincoln, NE 68501
E-mail: grlicensingcomp@ameritas.com
Note: Unencrypted e-mail is susceptible to viewing by unauthorized parties. To ensure your confidentiality, it is important that you do not provide any information you consider confidential and/or personal in nature (i.e. Social Security Number, claim number, etc.)
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