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Service Departments
E-mail Communication Notice: Unencrypted e-mail is susceptible to viewing by unauthorized parties. To ensure your confidentiality, it is important that you do not provide any information you consider confidential and/or personal in nature (i.e. Social Security Number, claim number, etc.) via e-mail. You may send us this type of information via phone, fax or mail.


If you have a question regarding the administration or billing of your plan, contact us at:

800-659-2223
Monday - Thursday 7:00 a.m. to 7:00 p.m. CT
Friday 7:00 a.m. to 5:30 p.m. CT
Fax: 402-467-7338
Group Administration
PO Box 81889
Lincoln, NE 68501
E-mail: adminserv@employeeBenefitservice.com

If you have a question about your dental or vision claim, contact us at:

800-487-5553
Monday - Thursday 7:00 a.m. to 12:00 a.m. CT
Friday 7:00 a.m. to 6:30 p.m. CT
Group Claims
PO Box 82520
Lincoln, NE 68501
E-mail: group@ameritas.com

To submit a new claim or pretreatment estimate, contact us at:

Fax: 402-467-7336
Group Claims
PO Box 82520
Lincoln, NE 68501



If you have a question about our dental, vision or hearing care plans, or want to find a sales office near you, contact us at:

800-776-9446
Monday - Friday 7:00 a.m. to 5:00 p.m. CT
Fax: 402-309-2333
E-mail: grfieldservice@ameritas.com

If you have a question about partnering opportunities, contact us at:

402-309-2505
Monday - Friday 8:00 a.m. to 4:30 p.m. CT
Group Business Development
5900 O Street
Lincoln, NE 68508
E-mail: busdev@ameritas.com

If you have a question about producer licensing and commissions, contact us at:

800-659-2223, option 5 for Licensing, option 6 for Commissions
Monday - Friday 7:00 a.m. to 4:45 p.m. CT
Fax: 402-467-7342
Group Licensing
PO Box 81889
Lincoln, NE 68501
E-mail: grlicensingcomp@ameritas.com

If you have a question about marketing or media contacts, contact us at:
800-776-9446
Group Marketing
E-mail: grcomm@ameritas.com  

 

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Ameritas Group is a division of Ameritas Life Insurance Corp.